Support

Real people who run SiteHale every day. Tell us what’s up and we’ll take it from there.

Open a Ticket

The fastest way to reach us. Submit a ticket and we’ll track it to resolution.

Submit a Ticket

Email Us

Prefer email? Reach the SiteHale team directly.

[email protected]

Free Plugin Users

Using the free SiteHale plugin from WordPress.org? Community support is on the plugin support forum. Paying clients get priority support here.

Common Questions

How do I connect my site?
Install the SiteHale plugin, open SiteHale → Connect in your WordPress admin, and click Connect. You’ll approve access on WordPress’s own consent screen — we never ask for your password.
How do I disconnect?
Disconnect from the SiteHale plugin page, or revoke the Application Password under Users → Profile. That immediately stops all access and transmission.
What does it cost?
$49/month, everything included, no contracts, and no setup fee. Pay annually — $490/year — and get two months free. See Plans & Pricing.
Where can I read your policies?